Frequently Asked Questions
How can I send files over 25MB?
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Send files up to 30GB in size with 256-bit SSL encryption. The Pro account also includes FTP upload support with resume functionality for really big files. More info http://www.streamfile.com/
What kinds of artwork files work best?
A high-resolution PDF with embedded fonts and graphics is ideal, but in most cases we can work with whatever file format you have.
What are common problems with submitted files?
Improper setup for bleeds: Make sure to extend your artwork 1/8" beyond the edges that bleed. Also, do not put important information or borders too close to the edges that get trimmed off.
Poor Image Resolution:Images must be at least 300 dpi for proper clarity. Do not use images from the web because they are generally low resolution and will appear pixilated (jagged and blurry)
Text and Grammar Issues: Make sure your text has good contrast against its background. Also, avoid the use of small text, especially if it is white text against a colored background. Make sure to proofread your file for spelling and grammar errors before sending it to us.
Crop Marks: Please include crop marks on your artwork and make sure they are properly placed.